Sales Policy of Pollectrasari.com

Effective Date: December 6, 2024

At Pollectrasari.com, we aim to provide our customers with high-quality PC accessories, excellent service, and a seamless shopping experience. This Sales Policy outlines the terms and conditions governing the sale of products on our website. By placing an order with us, you agree to the terms specified in this policy.

1. General Terms

By placing an order on our Site, you are entering into a binding agreement with Pollectrasari.com under the following terms and conditions:

  • Product Availability: All orders are subject to product availability. If a product is out of stock or unavailable after your order is placed, we will notify you immediately and offer you an alternative or a refund.
  • Pricing: Prices are listed on our website in U.S. dollars (USD) and may be subject to change without notice. We make every effort to ensure that product prices are accurate, but in the case of errors or price discrepancies, we reserve the right to cancel or modify the order.
  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This email will include your order details, including the product(s) purchased, price, and estimated delivery information. Please review this confirmation for accuracy.

2. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: Pay through your PayPal account for added security.
  • Other Methods: We may offer additional payment options at checkout (e.g., Apple Pay, Google Pay, etc.).

All payments are processed securely using encryption technology to protect your personal and financial information. By placing an order, you confirm that you are the authorized holder of the payment method used.

3. Order Processing

Orders are processed as follows:

  • Order Review: After you place an order, we review your order to ensure payment authorization and product availability.
  • Shipping and Delivery: Once your order is confirmed and payment is processed, we will ship your order according to the selected shipping method. We aim to dispatch orders within 1-3 business days. Shipping times may vary depending on your location and the shipping carrier used.
  • Order Modifications or Cancellations: Once an order is confirmed, it may not be modified or canceled. If you need to make a change, please contact us immediately, and we will do our best to accommodate your request.

4. Shipping and Delivery

We offer various shipping options based on your location and preferences. The estimated shipping costs and delivery times will be provided at checkout. Shipping charges are calculated based on the weight and dimensions of the items in your order, as well as the delivery address.

Shipping Options:

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Typically delivered within 2-3 business days.
  • International Shipping: Available for select locations. Additional fees may apply, and delivery times may vary.

Please note that delivery times are estimates, and we cannot guarantee an exact delivery date. Shipping times may be delayed due to unforeseen circumstances, including weather, holidays, or carrier issues.

Shipping Restrictions:

  • We currently ship to the United States and select international locations. If we do not offer shipping to your location, please contact our customer support team for assistance.

5. Taxes and Duties

Sales tax is applied to orders shipped within the United States, based on the applicable tax rate for your location. The tax amount will be calculated at checkout.

For international orders, customs duties, taxes, and fees may be imposed by the destination country’s government. These charges are the responsibility of the customer and are not included in the price of the product or the shipping fee.

6. Returns and Exchanges

Our Return and Refund Policy governs the process for returning products. Please refer to our Return and Refund Policy for detailed instructions on how to return items and request refunds or exchanges.

7. Warranty

We offer a limited warranty on certain products. The warranty coverage varies by product category and manufacturer. If you experience issues with a product, please contact our customer support team for warranty support. Warranty details and instructions will be provided with your order.

8. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at [email protected] or call us at (334) 555-0198. We will assist you with the return process and offer a replacement or refund for defective or damaged items. You may be asked to provide photos of the damage or defect for verification purposes.

9. Customer Support

Our customer support team is available to assist you with any questions or concerns related to your order. We are committed to providing prompt and helpful assistance. You can contact us via:

10. Limitations of Liability

Pollectrasari.com will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the specific product or service in question. We are not liable for damages resulting from third-party services or events beyond our control, including delays caused by shipping carriers, natural disasters, or technical issues.

11. Prohibited Uses

You agree to use our Site for lawful purposes only. You may not use the Site or our products for any unlawful or fraudulent activity, including but not limited to:

  • Tampering with the functionality of our website.
  • Engaging in the unauthorized reselling of our products.
  • Violating the rights of other customers or third parties.

Any violation of these terms may result in the cancellation of your order or termination of access to our Site.

12. Changes to This Sales Policy

We may update or modify this Sales Policy from time to time to reflect changes in our business operations, legal requirements, or product offerings. Any updates to this policy will be posted on this page with the revised “Effective Date” at the top. We encourage you to review this policy periodically to stay informed of any changes.

13. Governing Law

This Sales Policy is governed by the laws of the United States and the state of Alabama. Any disputes arising out of or related to this policy will be resolved in the appropriate courts located in Montgomery, Alabama.

14. Contact Us

If you have any questions or concerns regarding our Sales Policy, please contact us at:

  • Email: [email protected]
  • Phone: (334) 555-0198
  • Address: 1501 Tech Avenue, Suite 5, Montgomery, Alabama